Wednesday Webcast Series

Dive into the transformative world of back-office outsourcing in our final webinar of the series hosted by Amy Knight. This session is an eye-opener for those seeking to revolutionize their financial operations. We identify what ‘Back Office’ typically means within the home health & hospice industry, discuss the ins and outs of outsourcing these crucial tasks, and highlight the array of benefits it brings.

Discover how to streamline your financial operations, reduce errors, and free up valuable time for more strategic tasks. Amy Knight, with her expertise in the post-acute and long-term care industry, will guide you through the latest technological advancements and practical strategies to transform your monthly financial routines.

In our first webinar, we discuss ways to alleviate year-end stressors with your healthcare business. Many different strategies can be implemented to make your business run smoothly all year long, especially at the end of the year. Watch our webinar to dive into effective year-end financial reporting, understand the intricacies of crucial tax documents, and learn strategies to tackle common reporting challenges.

Join Amy Knight and guest host Matthew Gordon, otherwise known as The CAP Doctor, as we discuss what all hospice agencies need to know about the Medicare Hospice CAP, how it is calculated and how to truly monitor and track it on a timely basis. The Hospice CAP limitation is something that can seriously devastate an agency if not properly monitored and managed. Typically, once an agency knows there is a problem with this CAP several months have passed and the agency is even deeper into a CAP problem.

Join Amy Knight and guest host Erin Andrews, Stratlign Accounting as they take you even deeper into the world of Traction. You’ll hear how goal setting can propel your company to achieve remarkable results. We all know goals need to be SMART – right? Well, you’ll start there but take it much further by understanding the timing and management of those goals which will allow you to hit them each time. In addition, learn to help your team set goals that tie to the organizational goals and really see progress happen!

Join Amy Knight and guest host Erin Andrews, Stratlign Accounting as they take you on a journey exploring how small businesses can implement an internal operating system similar to those that large businesses use to effectively operate their organization. Based on the book Traction, EOS is an internal operating system that provides a framework that enables companies to grow while still maintaining control of all aspects of their business.

Join Amy Knight and Shelby Betts from Whirks as they explore the unique aspects of payroll for home care and hospice, emphasizing its importance. With numerous payroll service providers available, learn how to select one that understands your specific needs, set up your system for efficient reporting, and simplify the transition process. Get insights from two experts in home care and payroll services on these topics and more.

Join Amy & Robert Knight and their guest host,  friend, and fellow business owner Brian Paulson, CSI Accounting & Payroll, for a thought-provoking conversation about how to cultivate a strong culture in your company that can help attract top talent. The staffing crisis is real in the caregiving industry, what can you do to set your agency apart from the rest? Offer an amazing culture that allows staff to find a true “work home” that they’ll never want to leave – and cause them to brag to all their friends!

Amy Knight and guest host Melissa Wallace from Human Interest discuss how to attract and retain quality staff in today’s tight hiring market. How can small businesses make themselves attractive to a pool of caregivers that is not big enough to go around? And what about back office staff? How do you create a workplace culture that draws in the type of team members that help an agency achieve their goals? What can you do to set yourself apart from the competition for these staff?